New York Community Bank Mortgage – Customer Service & Payment Options

New York Community Bank is headquartered in Westbury, New York, and it is a subsidiary of New York Community Bancorp, a leading producer of home loans in New York City. The bank operates in New York City, Long Island, Westchester County and northern New Jersey.

NYCB has been fulfilling the dreams of thousands of homebuyers for more than 150 years. The bank can offer you a unique experience when buying a home or refinancing an existing home loan. First time homebuyers as well as experienced buyers can get customized mortgage options that suit their needs.

NYCB’s mortgage options include fixed-rate loan that offers predictable interest and principal payments for the entire life of the loan. This loan option comes with a variety of repayment terms and the security of fixed interest rate.

The bank also offers adjustable rate mortgage that comes with low introductory rate. After a certain time period, the rate gets adjusted based on market rates on a set periodic basis. If your dream home is big and expensive, you can consider a jumbo loan that is available in fixed or adjustable rate for loans starting from $417,000 up to $3,500,000.

NYCB Mortgage Payment

NYCB offers several convenient ways to make your monthly mortgage payments. You can schedule a mortgage payment online from the comfort of your office or home. You can simply login to Online Banking and make a free online mortgage payment.

Another easy way to pay your mortgage is to set up automatic mortgage payment. Once you register for Automatic Payment Plan, the bank will make automatic deduction of your monthly mortgage payment from your money market or checking account with any bank. To enroll for automatic deduction, all you need to do is fill out an Automatic Payment Form and submit it along with a voided check.

You can also make your mortgage payment by using the free automated telephone service. You will have to call (877) 786-6560 and follow the instructions to make your payment. In addition, you can mail your mortgage payment to the addresses below: Ordinary Mail P.O. Box 742579

Cincinnati, OH 45274-2579